Ideas · Thinking out loud
Things I've been thinking about.
Business. Money. Marketing. Sales. Careers. Starting things. Living abroad. Building things. Getting things wrong.
Sometimes useful. Occasionally opinionated. Never five tips to become a millionaire by Friday.
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Article · Business · 2 min read
Why Cross-Functional Teams Find Problems Faster
See how cross-functional teams uncover handoff problems, clarify ownership and improve the customer journey without adding another standing meeting.
Article · Business · Sales · 5 min read
Before You Buy Another Tool, Map the Process
A company identifies an operational problem. Leads are being missed, reporting is unreliable, sales follow-up is inconsistent or teams are spending too much time on manual work.
Article · Sales · Marketing · 5 min read
Marketing and Sales are not two departments trying to tolerate each other
Marketing generated the leads. Sales closed the deals. Somewhere between the two, everyone got frustrated with everyone else.
Article · Sales · Marketing · 4 min read
Do you actually need a CRM?
A CRM can organise your sales process. It cannot decide what that process should be.
Article · Sales · Business · 2 min read
Invisible Bottlenecks: the problem in your business is rarely where you think it is
Sometimes you don’t have a lead generation problem at all. You have a follow-up problem.
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